Contact Us

We’re here to help! If you have any questions, suggestions, or concerns, feel free to reach out to us via the channels below:

Contact Information

• Email: [email protected]
• Social Media:
  • Messenger
  • Instagram
  • Twitter
  • TikTok

Important Notes

• We are not available by phone. Please contact us exclusively through email or social media for assistance.
  
  
• If you have already sent us a request via one channel, kindly avoid duplicating it on other platforms. Rest assured, we will respond to your query as soon as possible.

Response Times

Our team is available from Monday to Friday, between 10:00 AM and 5:00 PM (CET). We strive to reply to all requests promptly during these hours.

Order Pickups

For customers who have chosen the "Pickup" option during checkout, you can collect your order at our warehouse:

Thank you for contacting iPurple. We look forward to assisting you!